Frequently Ask Question

B-ticket is a lifestyle app where you can discover and enjoy exclusive deals from restaurants, cafes, spas, hotels, retail, and many more industries all in one platform.

Unlike other platforms, B-ticket consolidates various merchant offers in one place—food, leisure, travel, and entertainment—so you don't need multiple apps.

Yes. Downloading and browsing B-ticket is free. To unlock all deals, upgrade to a paid subscription—Solo (1 user) or Family (up to 3 users).

Download the app, tap Sign Up, and register using your mobile number, email, or social account.

Select an offer/coupon, and show the digital coupon at the partner merchant or apply the code at checkout.

Yes. Go to Profile > Account Settings to edit your details.

Yes. Each promo displays its validity period. Expired promos can't be redeemed.

No, only one promo can be used per transaction unless stated otherwise by the merchant.

Promo availability depends on the merchant. Check the promo details in the app for valid branches.

B-ticket supports major credit/debit cards and e-wallets, with selected merchants.

Yes. The app uses encrypted payment gateways to keep your data safe.

You can reach us through: The in-app Help Center (fastest) Email: support@b-ticket.ph Customer hotline (available during business hours)